Default invoice email message and VAT exemption reason

Invoice email defaults

In your invoicing basic information you can set a default text that is automatically added to every email invoice. This means you don't have to write the same message again every time.

Default email subject — the subject line shown in the customer's email, for example "Invoice from your company".

Default email message — the cover message sent along with the invoice. Here you can write, for example, payment details, a thank-you note, or any other message you send customers repeatedly.

You can also edit both on a case-by-case basis when creating an invoice, but the default values speed up your work when the same message fits most invoices.

VAT exemption

If your company is not liable for VAT, you can set a VAT exemption reason. This text is printed automatically on the invoice in the VAT information section — for example "Not liable for VAT, Section 3 of the VAT Act".

You can find the VAT exemption reason under Settings → Invoicing and collection → Invoicing basic information.

• Invoicing settings

• VAT settings