Managing your subscription

Subscription management is under Settings → Your subscription → Manage. This opens the Manage your subscription panel, which has four tabs: Subscription, Recent charges, Payment method and billing and Cancel plan.

Subscription – changing plan and add-ons

On the Subscription tab you can see your current plan and change it:

• Plus – €24/month or €240/year

• Pro – €84/month or €840/year

Click Change subscription to pick a different plan. In the window that opens you can choose monthly or annual billing – annual billing saves you 20%. Confirm by clicking Change subscription.

Active add-ons

This shows the add-on services attached to your subscription. You can remove an add-on at any time from the Add-on actions menu (⋮) next to it.

Usage-based products

Some services are billed by usage for the current billing period. The view lists each product's unit price, usage for the current period and the estimated amount, for example:

• Receiving an e-invoice – €0.70 each

• Sending an e-invoice – €0.70 each

• Sending a consumer e-invoice – €0.70 each

• Sending a paper invoice – €2.90 each

Usage-based items are added to the next charge once the current billing period ends.

Recent charges

This tab shows previous charges related to your subscription with dates and amounts. Each row has an Open receipt link that opens the receipt Stripe generated for that charge.

Payment method and billing

Here you manage the subscription's payment method and billing details:

• You can see the saved payment card (last digits and expiry date) and which card is set as the default

• From the Payment method actions menu you can edit or remove a saved payment method

• The Add payment method button lets you add a new card

• The Update billing details in Stripe button takes you to Stripe, where you can update the billing address and VAT number. Changes apply to future invoices.

Cancel plan

Cancelling the plan is a guided flow, so the change is made in a controlled way:

1. Click Cancel plan.

2. If the subscription has active add-on services, choose whether to keep them (Keep add-ons) or remove them along with the cancellation (Remove add-ons).

3. Confirm the cancellation.

Note before cancelling:

• The plan ends immediately after cancellation.

• Usage-based services (such as e-invoices) are billed as normal for the current period, also after cancellation.

• Plan fees paid in advance are not refunded.

If your subscription is billed by invoice, changes to the subscription are made by sending a message to info@nocfo.io.

Starting a new subscription

When you subscribe to NoCFO for the first time, the service directs you to the payment processor Stripe. Stripe is an internationally known and trusted payment processor – NoCFO doesn't store card details itself; Stripe handles payment processing. For the subscription you'll need:

• A debit or credit card

• A billing address

• The company's official name and VAT number

Once the subscription has been processed, the selected plan is automatically updated in the subscription management view.